What Happens Once I’ve Placed my Order?

After your order has been placed

When we receive your order we will arrange delivery. Parcel deliveries will be delivered within the stated delivery time during your checkout. For more details on delivery, please see the Delivery section for more information.

Out of stock items

Sometimes stock may not be available immediately. In such cases we’ll order your items from our suppliers (unless they are in stock). Once your goods are available we will dispatch them out for delivery at the earliest opportunity.

What happens if I want to cancel my order?

An order may be cancelled at any time between the placement of the order and prior to the dispatch of the goods.

If you change your mind and decide to cancel your order before it has been dispatched, please contact us as soon as possible by clicking here

We will need to know the name the order was placed in, your order number, the item(s) you wish to cancel and the reason for cancellation.

If your order has already been delivered and you wish to send it back, please refer to our Returns Policy.